You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.

If damaged please take photos of the parcel in the exact same condition it arrived at you in and email them back to us. We may require the items back, so please keep them until you hear back from us. If we do require the items we will organize for a courier to come and collect them at no extra charge. If you are unable to provide proof of damage we may be unable to refund or resend.